Step 1

Understanding the issues – This will consist of an initial meeting to understand all the issues facing the business, so that at the end, we can really understand which areas need to be addressed and why.

Step 2

Agreeing the problem – Following the first meeting, it is important that we form a common understanding of the problems encountered, with the next stage being to prioritise the most important areas for investigation, based on the agreement of the underlying issues.

Step 3

Providing a solution – Here we will provide a summary of the agreed problem and the potential solutions via a proposal. If we agree on how we should proceed at this stage, we can formalise the terms of engagement which will include timelines and pricing for the work to be completed.